MSN outage affects Sympatico services

Bell Canada’s Sympatico e-mail subscribers were among the casualties of a global outage Tuesday at the system that hosts Microsoft’s free Hotmail e-mail and other web services that are run by the U.S.-based software giant.Jason Laszlo, a Bell Canada spokesman, said the company – which offers the Sympatico Internet service in Ontario and Quebec and has millions of subscribers – first noticed problems with Microsoft’s outage just before 9 a.m. Tuesday.

“We noticed at its worst that about 80 per cent of our Sympatico users weren’t able to log in,” said Laszlo, who said the problem was with Microsoft’s MSN platform, which is host to both the Hotmail and Sympatico services.

Laszlo said late Tuesday the outage ended shortly after 6 p.m. and that “all MSN / Sympatico e-mail applications are functioning normally.”

“MSN continues to investigate the cause,” he said in an e-mail. (link)

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