Bell Sympatico traffic shaping even their wholesalers without notice

Users of the Canadian family-run ISP Teksavvy (which we profiled last year) have started noticing that Bell Canada is throttling traffic before it reaches wholesale partners. According to Teksavvy CEO Rocky Gaudrault, Bell has implemented “load balancing” to “manage bandwidth demand” during peak congestion times — but apparently didn’t feel the need to inform partner ISPs or customers. The result is a bevy of annoyed customers and carriers across the great white north. Says Gaudrault in our forums:

After some discussions with Bell, while doing upgrades to zones that are under capacity, it looks like they’ve now started to implement a type of load balance system of sorts…As a side note, we have no plans to throttle anything, so if anyone is experiencing anything remotely related to this, it would be before it hits our side…Our concerns are that they are doing it without telling us. That we don’t know where they are doing it. That we don’t know if and when it will end. What are the plans to add capacity… what’s going on? what are we getting for our money? what can we tell our customers? (link)

Google Maps of reported problems


1 Response to “Bell Sympatico traffic shaping even their wholesalers without notice”

  1. 1 Bell Sympatico traffic shaping even their wholesalers without notice Trackback on March 25, 2008 at 12:59 pm

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