Twitter’s Terms of Service causing a storm

Microblogging/social messaging service Twitter has become the center of a new debate about online harassment and what services’ responsibilities are the protect their users. What started out as the fairly run-of-the-mill harassment of a female user has turned into a much larger controversy over terms of service, the definition of a community, and what protections the site might have under the law.

The sequence of events began like this: Ariel Waldman, now community manager for Twitter competitor Pownce (but was apparently not in this position when the issue began) became the subject of what she characterizes as harassing “tweets” (140-character messages sent to the service, usually broadcast to the public) last June containing her full name, e-mail address, and disturbing comments. At that time, she reported it to Twitter’s community manager, who subsequently removed the offending user’s updates. (ArsTechnica)


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